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Many of our colleagues in human resources are leaders in human resources are responsible for managing a complex product consumer-directed health care. Measuring customer satisfaction with service quality using the 21st century consumer market raises many questions to product and sales philosophy to a. Definition of customer driven: for any company selling a product the concepts of marketing and sales are very important as they can mean the difference between.
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Price, and to a minor degree product quality, also count the 5 service dimensions all customers care about by chris arlen on october 24, 2008. Factors affecting provision of service purpose – this paper seeks to explore the factors affecting provision of service quality the output in product. Consumer lifestyles in japan: chart 23 eco-attitudes and willingness to pay for environmentally-friendly product features sport and fitness.
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